Frequently Asked Questions
Everything you need to know about ESR TECH products and services.
What kind of warranty comes with ESR TECH electronics?
All ESR TECH products come with a standard 12-month manufacturer warranty that covers any functional defects or hardware failures under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for open-box items?
We offer a 30-day return policy. If you are not satisfied, you can return the item in its original packaging. Please note that a small restocking fee may apply to opened electronics.
Are your tech accessories compatible with all major brands?
Most of our chargers, cables, and peripherals are designed for universal compatibility with Apple, Samsung, and other major Android devices. Please check the product specifications for specific compatibility lists.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.